That created friction across the live event journey. Tickets, concessions, promotions, and engagement often lived in separate products, making the overall experience feel fragmented for fans and difficult to manage for departments. Valuable activity inside the venue was happening, but not always in a way the organization could fully own or measure.
The opportunity was to turn gameday into a unified digital ecosystem. The platform needed to improve the fan experience in real time while also giving athletic departments more control over promotions, sponsorships, operations, and the data generated throughout the event.